Privacy Policy

Introduction

This Privacy Policy explains how Treehous ("we," "our," or "us") collects, uses, shares, and protects your information when you use our web application and services.

Information We Collect

1. Information You Provide

• Age verification information
• Name and date of birth
• Government ID details (for verification only)
• Email address
• Delivery address (if applicable)
• Medical cannabis card information (if applicable)
• Purchase history
• Account preferences and settings

2. Automatically Collected Information

• Device information (browser type, operating system)
• IP address
• Location data
• Website usage statistics
• Analytics data
• Error reports
• Performance data

How We Use Your Information

• Verify your age and identity
• Ensure legal compliance
• Process orders (if applicable)
• Improve website functionality
• Provide customer support
• Send important updates
• Analyze website performance
• Prevent fraud and misuse

Data Storage and Security

Security Measures

• End-to-end encryption
• Secure data storage
• Regular security audits
• Access controls
• SSL/TLS encryption

Data Retention

• Identity verification data: 30 days after verification
• Purchase history: 7 years
• Usage data: 12 months
• Account information: Until account deletion

Information Sharing

We Share Data With:

• Age verification services
• Payment processors
• Cloud service providers
• Analytics providers
• Legal authorities (when required)

We Never Share:

• Medical information
• Government ID details
• Personal preferences
• Raw location data
• Purchase history

Your Privacy Rights

• Access your data
• Request data deletion
• Opt out of analytics
• Control website permissions
• Update personal information
• Request data portability

California Privacy Rights

California residents have additional rights under CCPA:

• Right to know
• Right to delete
• Right to opt-out
• Right to non-discrimination

Children's Privacy

Our website is not intended for users under 21. We do not knowingly collect information from anyone under 21 years of age.

Changes to Privacy Policy

We will notify you of changes through:

• Website notifications
• Email updates
• Website announcements